Contact Center Solutions

Deliver seamless, AI-powered customer experiences across every channel—from voice to chat to video.

NUSO Connect offers a family of flexible contact center solutions that support everything from basic call queues to full enterprise-grade CX.

Whether you’re running Microsoft Teams or managing high-volume omnichannel support, NUSO helps you simplify operations, improve response times, and elevate every customer interaction.

NUSO Connect for Business

A cost-effective, dependable contact center solution to power customer interactions. Connect for Business is a reliable, user-friendly, voice-centric option that prioritizes simplicity over complex, one-size-fits-all platforms.

  • Easy to manage

  • Advanced capabilities

  • Single Management Portal

  • Certified for use with Microsoft Teams™

NUSO Connect for Enterprise

An Omnichannel contact center solution with the highest security standards. Connect for Enterprise features integrations into leading CRM, ERP and WFM systems to optimize the customer experience and boost team performance.

  • Transcription

  • Sentiment Analysis

  • Automatic Summarization

  • Advanced Chatbots

Attendant Console

Call management tools enable receptionists to handle multiple calls simultaneously, instantly see who is available, quickly search key contacts, and rapidly transfer calls to the relevant party.

  • Certified for use with Microsoft Teams™

  • Integration with Zoom™

  • Fast installation, flexible usage

  • One Console, multiple features

NUSO Connect Recorder

A solution to manage recordings in or out of a contact center environment featuring a scalable, centralized platform that integrates seamlessly into existing communications infrastructures to simplify compliance and operational oversight.

  • AI-powered transcription and sentiment analysis

  • User-friendly interface

  • Secure & compliant storage: HIPAA, GDPR & more

  • Certified for use with Microsoft Teams™