Efficiently Manage Incoming Calls from any Location
Enable receptionists to handle multiple calls simultaneously, instantly see who is available, quickly search key contacts, and rapidly transfer calls to the relevant party.
User-friendly interface for reception operators
Busy Lamp Fields (BLFs) to clearly indicate availability
Integrated directory of all company users (i.e. LDAP/AD)
Call lists, memos, and speed dials
Call parking/ Camp-on
Call history for quick recall
Speed dials for preferred contacts
More than 1,000 call operators worldwide rely on the NUSO Attendant Console to deliver a superior customer experience with ease.
The NUSO Attendant Console easily integrates with other technologies and contains key functionalities essential for a smooth customer experience.
Compatible with most major UC platforms supporting SIP standards
Accessible from any device (PC, Mac & tablets)
Web-based console for maximum flexibility and minimum installation
Can also be installed on-Premise or in hosted environments (UCaaS)
Centralized management configuration
Integrated with most CRMs (Dynamics, Salesforce™ etc.)
The NUSO Attendant Console can be tailored to suit the requirements of any industry.
Full call control for an effective call management
Can be used as a soft-phone or run in desk-phone mode, in the office or remote
Accessibility for visually impaired and blind operators
Localization in different languages (i.e. English, Spanish, Portuguese, French, Italian)
Modular layout and fully customizable for each user
A Better Contact Center Solution
Certified for use with Microsoft Teams™ the NUSO Attendant Console manages multiple calls simultaneously and rapidly, directly from the Microsoft Teams client.
Simple, quick set-up
Microsoft 365 integrated
Choose Embedded Console or Application
The familiar Teams-like user interface means fast user adoption
Empower operators with all the tools and information needed to boost performance and surpass customer expectations with the NUSO Attendant Console!
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Backed by responsive, 24/7 award-winning Service and Support teams, all NUSO solutions are engineered for reliability, flexibility, cost-effectiveness, and customization to fit the needs of every company, no matter the industry or size of the business.
Contact NUSO or Schedule a Demo. Get started today!
