Omnichannel, AI-Powered Contact Center Solution
NUSO Connect for Enterprise is a comprehensive omnichannel contact center solution featuring enterprise-class AI-powered tools, the highest security standards, and integrations into leading CRM, ERP and WFM systems.
UCaaS, Microsoft Teams™, Zoom™, Avaya, Cisco, NEC, Mitel & more
Support for voice, email, video, social media, SMS & web chat
Choose Cloud, On-Premise, or Hybrid models
Certified with JITC, FedRAMP, StateRAMP, GovRAMP, TX-RAMP
NUSO Connect for Enterprise is a comprehensive omnichannel contact center solution featuring enterprise-class AI-powered tools, the highest security standards, and integrations into leading CRM, ERP and WFM systems.
Ultimate Compatibility – UCaaS, Microsoft Teams™, Zoom™, Avaya, Cisco, NEC, Mitel & more
Omnichannel – Support for voice, email, video, social media, SMS & web chat
Deployment Flexibility – Choose Cloud, On-Premise, or Hybrid models
Seamless Integrations – Connect with leading CRM, ERP, and WFM platforms
Enterprise-Class Security – Certified with JITC, FedRAMP, StateRAMP, GovRAMP, TX-RAMP
Enhancing customer engagement with best-in-class AI-powered capabilities.
Transcription – Capture every word with precision, allowing for directed searches
Sentiment Analysis – Understand customer emotions, enabling more empathetic and effective responses
Automatic Summarization – Save time with AI-generated summaries of customer interactions
Advanced Chatbots – Elevate customer interactions with AI-powered chatbots (text and voice)
Natural TTS – Utilize natural sounding voices for greetings and customized data dips
Designed to work with existing systems – including seamless integrations into Microsoft Teams™ and Zoom™ – NUSO Connect for Enterprise integrates easily without disrupting daily operations or sacrificing the features professionals count on. Customize the deployment model and features to meet business demands.
Vendor-Agnostic UC Integration
Scalable for Any Business Size
Industry-Leading Security & Compliance
24/7 Responsive, Human Support
Powered by NUSOflex for Unparalleled Network Reliability
NUSO Connect for Enterprise is backed by the award-winning AI-power of NUSOflex for unparalleled network reliability and 24/7 responsive human support, no matter the size of your organization.
A Better Contact Center Solution
Communicate with customers across multiple channels while maintaining the highest security standards and integrating with a complex technology stack.
Gain actionable insights into the quality of customer interactions
Allow customers to switch between channels while maintaining a complete interaction record
Easily search customer contact records (regardless of channel) for dispute resolution & training
Deploy on-premise, a private cloud, public cloud, or hybrid based on company requirements
Transform customer interactions with NUSO Connect for Enterprise—a future-ready, AI-driven contact center solution designed to maximize ROI, improve agent productivity, and deliver exceptional experiences.
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Backed by responsive, 24/7 award-winning Service and Support teams, all NUSO solutions are engineered for reliability, flexibility, cost-effectiveness, and customization to fit the needs of every company, no matter the industry or size of the business.
Contact NUSO or Schedule a Demo. Get started today!
