NUSO Connect for Business

All the powerful features needed for today’s contact center, but in a cost-effective solution Certified for use with Microsoft Teams™ and UCaaS platforms.

Why Connect for Business

NUSO Connect for Business provides affordable contact center capabilities without compromising on quality.

  • Enhanced Productivity: Streamline operations by eliminating the need to switch between applications

  • Powerful Features: Dashboards, reporting, group visibility, advanced call handling, and more

  • Improved Customer Experience: Deliver exceptional service with advanced features and insights

  • Scalability: Easily adapt to changing business needs with a flexible solution

  • Cost-Effective: Affordable contact center capabilities without compromising on quality

Certified for Microsoft Teams

NUSO Connect for Business is officially Microsoft Teams Certified, ensuring seamless integration, performance, and user experience within the Teams environment.

  • Verified Compatibility: Rigorously tested and certified for smooth operation with Microsoft Teams™

  • Reliable Integration: Native functionality ensures consistent performance across voice, video, and messaging

  • Enhanced Productivity: Enable users to access contact center tools without ever leaving Teams

  • Simplified IT Management: Centralize communication management within a familiar platform

  • Enterprise-Grade Security: Meets Microsoft’s high standards for compliance and data protection

Fast, Flexible, and User-Friendly

Enhance business operations with NUSO Connect for Business!

  • Quick set-up, be live in a few hours

  • Optimized suite for a work-from-anywhere scenario

  • Localization: Need menus in Spanish? You're covered!

  • Multi-User platform with the same UI for users and administrators

  • Microsoft Certified: Ensures compatibility and reliability within the Microsoft Teams ecosystem

A Complete Contact Center Suite for Your Company

One single turnkey platform to manage all your communications directly in the Cloud.

  • Agent Console provides a user-friendly interface for interactions

  • Queue Manager intelligently routes conversations

  • Supervisor Dashboard provides continuous monitoring

  • Skill-based Routing directs calls based on agent expertise

  • Call Analytics monitors service and agent KPIs

A Better Contact Center Solution

Ideal for businesses without a large, dedicated IT staff.

  • Automatically route calls to different departments and subject matter experts

  • Communicate with customers via voice, email, or messaging

  • Discover insights on why customers are calling

  • Deliver enterprise-class service regardless of business size