NUSOflex Ensures Uninterrupted Communications Despite Hurricane Beryl
Clayton, MO. - In the wake of Hurricane Beryl's devastation in South Texas, NUSO successfully leveraged NUSOflex to maintain uninterrupted service for its customers.Hurricane Beryl made landfall in Texas on July 8, 2024, causing significant damage and disruption across the Southeastern United States. In the aftermath of the storm, while many service providers struggled to restore services, NUSO quickly shifted phone traffic for over one hundred thousand customers away from impacted data centers to alternate routes. Leveraging NUSOflex and its AI-powered technology, the team enabled seamless transitions and continued operations during this critical period.
3.1 Million Phone Calls3.8 Million Minutes of Connection
In the days following Hurricane Beryl, NUSOflex enabled the completion of more than 3.1 million phone calls and 3.8 million minutes of connection for people impacted by the hurricane. "Thanks to NUSOflex, we rerouted our customers’ traffic around the problems created by Hurricane Beryl’s devastation, allowing our partners to serve their customers and communities without interruption," said Paul Matte, Chief Operations Officer, NUSO. "Our technology proved vital during the crisis."Despite the storm's significant impact, clients of NUSO cloud communications experienced minimal disruption, thanks to NUSOflex. Operating in the background of NUSO communications infrastructure, NUSOflex kept businesses connected, empowering prompt disaster recovery and business continuity in the aftermath of Hurricane Beryl.NUSOflex is purpose-built to ensure reliable communications. Leveraging proprietary machine learning AI technologies and robust network monitoring tools, NUSOflex predicts network issues and proactively reroutes numbers to avoid problems before they happen. The platform provides redundancy for inbound voice calls, ensuring uninterrupted service and routing around impairments within minutes. NUSOflex integrates seamlessly with NUSO’s real-time provisioning, fraud detection, and quality monitoring systems, providing an all-in-one solution for seamless business communications.
