In a year defined by rapid digital transformation and intensifying compliance demands, NUSO has once again proven why it's a leader in global cloud communications. Through innovation and a partner-first mindset, NUSO solutions have earned recognition across the channel, unified communications, AI, and compliance ecosystems. From enabling smarter, secure business collaboration to streamlining global communications for highly regulated industries, 2025 was packed with milestones that reinforce our mission to support managed service providers and their customers with technology that solves today’s business challenges.
Unified Communications Excellence
Kicking off the year, INTERNET TELEPHONY Magazine named NUSO a 2025 Unified Communications Excellence Award winner. This accolade highlights the consistent performance and reliability of the NUSO UCaaS platform, trusted to deliver voice, video, messaging, and collaboration to customers across North America and EMEA. With over 200 enterprise-grade features, real-time provisioning, and native CRM integrations, NUSO Unified Communications continues to exceed the evolving needs of distributed workforces and industry-specific requirements.
Pushing the Boundaries of UC Innovation
Innovation isn’t just a goal at NUSO—it’s a standard. The 2025 TMC Labs UC Innovation Award honored NUSO for pushing the boundaries of what enterprise communications can achieve. This award underscores our commitment to building tools that enhance productivity while meeting strict security and compliance requirements. NUSO solutions empower partners to scale globally while keeping management centralized and simple through platforms like NUSO Connect.
Channel Program of the Year
At the heart of our growth is the NUSO Global Partner Program, which took home the 2025 Channel Program Excellence Award. Built for managed service providers and resellers, our program delivers complete transparency, rapid provisioning, and real-time support. By equipping partners with white-label capabilities, marketing enablement, and instant access to product enhancements, we turn channel relationships into long-term strategic alliances. Learn more at NUSO Partners and Global Service Providers.
AI-Powered Success
NUSO Connect for Enterprise, our flagship communications hub for voice, video, messaging, and compliance-grade recording, dominated the AI and cloud communications space this year. It earned the 2025 AI Agent Technology Product of the Year as well as the 2025 Unified Communications Product of the Year.
These awards reflect the depth and intelligence built into NUSO Connect for Enterprise, including features like AI-driven sentiment analysis, advanced call routing, and integrations with Microsoft Teams and Zoom through NUSO Bridge. An omnichannel contact center solution certified with JITC, FedRAMP, StateRAMP, GovRAMP, TX-RAMP, Connect for Enterprise simplifies compliance while boosting user productivity.
Winning Compliance-Centric Recording
In industries where compliance is non-negotiable, NUSO Connect Recorder stood out as a Product of the Year winner in TMC’s 2025 Cloud Computing Awards. With built-in AI features like transcription and speaker identification, as well as the ease of browser-based access, AES-256 encryption, and localization storage options, it delivers enterprise-grade security with SMB simplicity. Whether deployed in the cloud or on-prem, NUSO Connect Recorder enables legal, healthcare, and financial services providers to meet HIPAA, GDPR, and MiFID II requirements without complexity.
A Cloud Communications Powerhouse
NUSO Connect for Enterprise continued its award sweep with another nod as Cloud Computing Product of the Year. This recognition affirms what partners already know: NUSO delivers more than communications. We deliver visibility, control, and resilience across the entire voice, video, and messaging ecosystem. A full stack of business communications solutions for every industry and any-sized business.
With built-in tools like NUSOflex for AI-powered failover and business-grade Messaging for CPaaS/SMS integration, the NUSO award-winning platform adapts to each customer’s unique business and regulatory landscape.
Wrapping Up a Year of Impact
These industry awards validate what our partners and customers experience daily: NUSO builds smarter communications tools that are fast to deploy, easy to manage, and powerful enough to meet compliance in any market. As we look to 2026, we’re proud to continue innovating alongside the channel and extending our leadership in real-time communications.
If you missed it, check out the announcement of our First Annual AI Application Award, a milestone that kicked off a year full of recognition for NUSO’s cutting-edge tech. We’re just getting started.
